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A Talk# 1 – What is Salesforce.com?

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Hi Friends,

For a long time, I was planning to have a talk with you guys, to share my experience in the journey of my SFDC career.

So here I am finally. Believe me, my 1st talk is going to be boring but we have to discuss this before moving ahead.

I will go in brief to bring the points which are required to know before starting your career in Salesforce.

So, when I hear the word Salesforce.com… what should come to my mind?

Let’s discuss that.

History of Salesforce:
  • Salesforce.com was founded by former Oracle executives Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez in 1999.
  • Salesforce is the cloud-based world’s #1 CRM platform.
  • Primarily specialized in software as a service (SaaS) and now has the platform as a service(PaaS).
Cloud Computing:

Ok, now you know the basic history of Salesforce. Now it’s time to know some basic related concepts.

Salesforce is a cloud-based CRM platform, which means it’s cloud computing.

Cloud computing is a remote application that does not require installing any software to run. The only thing you require is a computer with a fast browser and internet.

The services provided by cloud-based applications are divided into three major categories. Those are

  1. Software as a Service (SaaS)
  2. Platform as a Service (PaaS)
  3. Infrastructure as a Service (IaaS)

SaaS: In a simple sentence, Software is licensed on a subscription basis and is centrally hosted.

That means you have the software for your use (on-demand software) without installing in hardware.

Salesforce has SaaS-based products where a business only has to pay for what they need.

IaaS: The provider hosts hardware, software, storage, and other infrastructure components.

PaaS: Now comes the magic wand of developers.

It provides a platform allowing its customers to develop, run, and manage applications without the complexity of building and maintaining the infrastructure typically associated with developing and launching an app.

Salesforce provides cost-effective and specialized models through which developer-only focus on building efficient applications rather than worrying about maintaining the hardware and software.

Screen Shot 2018-02-10 at 12.51.00 AM

Salesforce Products:
  • Sales

(Product for complete Sales cycle eg.: Campaign, Lead, Opportunity, Account, Contact, etc.)

Pricing

  • Service

(Product for managing after-sales service eg.: Case, Entitlement, Asset, etc.)

Pricing

  • Marketing

(Product for customer interaction eg.: email, mobile, social, advertising, the web, etc.)

  • Commerce

(Product for shoppers, to move shopping experience into the cloud and gives the flexibility to do business from mobile, social, web and store)

  • Quip

(Product that gives the feature to integrate with Quip that allows you to Collaboratively create and edit documents, spreadsheets, and task lists in one centralized place …etc.)

What is Quip?

  • Platform

(Platform that provides tools and services to build and run your applications)

I believe now you have a clear picture of Cloud Computing and Salesforce.

Please go to the trailhead topic (just read and understand) before moving to our next talk. In our next talk, we will dive into the Salesforce ocean.

References :
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